You will regularly receive updates on order details via your registered email address. If you cannot access your registered email, you can track your order status through the "My Account" section on our website. Should you encounter any difficulties with either method, please feel free to contact us directly for assistance.

Manufacturers provide a 6-12 month warranty on all new machines. The specific warranty terms are determined according to the policy of each manufacturer. However, there is no warranty or after-sales service for used or refurbished machines. We will send test videos and photos of the inner packaging of the parcel to you， ensuring that there are no problems with the machine before shipment.

The Stellapex Service Center is staffed with experienced experts who are familiar with all models of ASIC mining machines available on the market. They are ready to provide you with professional assistance and repair your mining equipment whenever necessary. If the issue cannot be resolved remotely, we will provide you with instructions on how to send the equipment to our center for repairs.

Not necessarily; you can start mining crypto with fundamental knowledge.